Welcome to our FAQ page, where we address common questions and provide detailed answers to help you understand our products and services better. Whether you have inquiries about our offerings, processes, or policies, you'll find the information you need here. If you have additional questions, please don't hesitate to reach out to us directly.
What is changing with the rebrand to Medtech Mauritius?
The primary change is our new name, Medtech Mauritius, which reflects our focus on innovation and excellence in medical technology. Our commitment to providing high-quality products and services remains unchanged.
Will there be any changes to the products we currently use?
No, the same medical products you rely on will still be available. We continue to represent providers of high-quality medical devices and consumables. We will add additional products and services to meet customer requirements as your needs
evolve.
Will there be any changes in the staff we interact with?
No, our expert team of experienced nurses, biomedical engineers, and technicians will remain the same. They will continue to provide the high-quality, personalized, face-to-face, in-theater support you have come to expect.
How will this rebrand benefit our practice or institution?
The rebrand brings a renewed focus on leveraging advanced medical technologies, including AI, to improve clinical outcomes. You will also benefit from enhanced communications through our new website and monthly newsletter, providing easy access to events and relevant information for our extensive product range.
Will this rebrand affect our current contracts or agreements?
No, all existing contracts and agreements will remain in effect with Chemtech Medical. The rebrand does not impact any terms or conditions; it simply enhances our commitment to delivering superior service and support.
How do customers keep up-to-date with future changes?
Customers will stay informed through their regular face-to-face meetings with our team and by subscribing to our newsletter on our newly refreshed website. If you have any additional questions or topics you would like us to cover, please let our team know and we’ll keep you posted as we work together to improve clinical outcomes from advances in medical technology.